This meant there was furniture being moved men shouting up and down the hall and dogs barking. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Is there a laundry facility in the hotel? I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. This is definitely going to be our go to when spending a night in the Springs. I loved it! The Academy Hotel Colorado Springs takes special requests add in the next step! Check around the edges of the box springs. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Chapel Hills Mall is 1.2 mi away from this hotel. Made to order omelettes! When I checked in I paid in advance for a one week stay at a special winter rate. Want a great night's sleep? The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Kids will love the heated pool. Nor could we call out in case of an emergency. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Weird. 15 Best Colorado Springs Hotels - The Crazy Tourist Surprisingly good place with an interesting main lobby / restaurant area. Guests can work out in the on-site fitness center or indoor pool. "One call per month and I was pretty happy. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Free public parking is available at a location nearby (reservation is not needed). A chef was available to make made to order eggs/omelets! Try again. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. This service may contain translations powered by Google. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Reviews are most valuable when they are original and unbiased. Service was amazingly efficient. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Overall, okay. Prices for cribs and extra beds aren't included in the total price. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 If you booked through us and want to leave a review, please sign in first. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. - Terms of use - Privacy - Disclaimer. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. Friendly and informative front staff. The room was very nice, clean and in great condition. 3. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Local, 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Even Nice Hotels Can Get Bed Bugs. Here's How To Check For Them. - HuffPost THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Nice spacius and clean These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Travelers may receive a savings voucher when they submit a review. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. The post has more than 60,000 views. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. A great pool in the lobby which is nice for kids. Buffett had a little bit of everything., The room was very nice, clean and in great condition. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. easy access to the freeway. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. The atrium for the hotel is beautiful. 15 Top-Rated Hotels in Colorado Springs | PlanetWare American, (Click on the Red Icon to view detailed bed bug reports. The following reports are from third party sources. The bathroom had poop on the toilet when we checked in. Bed Bug - Review of The Academy Hotel Colorado Springs 714 out of 2735 reviews" ", Rating 6 - Okay. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Its an older hotel, but its clean and the free breakfast makes it a must stay. Bedbugs in room. Management doesn't seem to care much. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Sign up and we'll send the best deals to you. Food was outstanding! Skyware Booking Engine All staff members were amazing! We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. It seems that communication was lacking in your case, I apologize. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. The Garden of the Gods is 7.5 mi away. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. I have never received such terrible treatment in my life!! Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Room 238 had bedbugs. I really didn't know about bed bugs at the time. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The worst bed we have every had. Is the indoor pool heated all year round? Something went wrong please try again later. I then contacted the BBB. Great location, great amenities. Bedbug infestations | Department of Public Health & Environment "We've done $2.5 Million homes. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Sincerely, John Wilkins/Owner. 1602 out of 2735 reviews" ", Rating 8 - Good. Room was a nice surprise- nice size, comfortable beds and chair. 2. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Contributions should be travel related. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Arrive: 03-01-2023 . And it can happen anywhere. Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA New Berlin WI Bed bug Hotel and Apartment Reports You may either dine in the restaurant or take your breakfast to go back to your room. But this would have been bearable had the staff not been downright snotty and rude. But the complaints stop there. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Bedbugs in room. Posts are solely the responsibility of their respective authors. Comfortable bed, quiet, excellent breakfast! The mountain view is stunning. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. This was for the price a grand slam! The bathroom had poop on the toilet when we checked in. Overall the hotel was very nice as was the experience. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Respect the privacy of others. Very nice staff EVERYONE!! The rest of the staff was very, very rude and it did not feel welcoming. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. If we find any, we delete them and, if necessary, take action against whoever is responsible. Select dates to see this property's availability and prices, Food: Youll never stay anywhere like for the price. Please enter a valid email address. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. The indoor pool was great, the bed's were comfortable. We checked into the hotel and the person at the counter was very friendly and personable. NEVER again! We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. )Icon Color & Report Disclaimer, File a new bed bug report at this location. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. I felt like it was inconvenient for us to dine there or something. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. This property has taken steps to provide more sustainable and eco-friendly travel. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. All of which have experienced no problems. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Rooms hallways ,pool area, dinning area. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food was outstanding! COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor They also have very strict protocol on handling complaints such as this. Guests submit their subscores and their overall scores independently theres no direct link between them. I liked the layout for the bathroom area. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. <[emailprotected]edbugregistry.com>. Frequent visitors over many years and always pleased. The Academy Hotel Colorado Springs - Orbitz Liked: Cleanliness, staff & service, amenities, property conditions & facilities. You can only leave a review within 28 days after check-out. All cribs and extra beds are subject to availability. The Academy Hotel Colorado Springs - HotelPlanner.com This was for the price a grand slam! Review tags are currently only available for English language reviews. Such a treat! Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. All rights reserved. This is not a rash, these are bites! COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Steakhouse, Breakfast was above expectations, and the restaurant was on point. I really didn't know about bed bugs at the time. (Click on the Red Icon to view detailed bed bug reports.) We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Great place to stay, great location and awesome breakfast!! Booking.com does not accept responsibility or liability for any reviews or responses. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Pool area was poorly lit but was heated. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Booking not found double-check your booking number and PIN then try again. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Each review score is between 1 and 10. close to everything i needed to go to. This place is such a gem!! For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Bed Bug Reports Embassy Suites Hotel Colorado Springs Colorado Springs Amazingly clean. Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers I always enjoy staying here! Please note that a deposit fee is charged per night at this property. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If the staff was better, the hotel would be an excellent place to stay. Oh, & rooms were almost sound proof! Omlet station was great the rest of the food cold and old. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. The only way to leave a review is to first make a booking. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Very condescending when protocol had changed since last time we stayed. Nobody likes that thought," Freeland said. The Academy Hotel Colorado Springs - Booking.com High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 They are also responsible for the costs associated with eradicating the unit of the pests. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. NEVER again! Colorado Springs, Colorado 80920. Please enter the dates of your stay and check what conditions apply to your preferred room. Buffett had a little bit of everything. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Springs Service was excellent and employees were here helpful and friendly. (Click on the Red Icon to view detailed bed bug reports.) Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Location off highway was amazingly easy. The bathroom had poop on the toilet when we checked in. Do you have a room with a view available? Guests are required to show a photo ID and credit card upon check-in. I got bitten all over my arms and legs. "They don't care what your wallet looks like, or what your car you drive. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Was not really expecting housekeeping but they did come during our 3 day stay. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Our room was clean and stocked. We even got an upgrade to our room witch was AWESOME!!! 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. She contacted me later in the day and said she would e-mail me their report. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. We will definitely stay here again if we are in the area! Great breakfast, great staff , overall a great experience. "That tells me right there in plain black and white that it's getting worse.". This material may not be published, broadcast, rewritten, or redistributed. The number of extra beds and cribs allowed depends on the option you choose. Booked this on a major travel site for an incredibly low price. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people.