Even if you call within 48 hours of your event, you will probably get no help at all. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. They should be able to tell you if the tickets are active. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. AXS Tickets app not working? crashes or has problems? - JustUseApp When its time for the event, they can open the app to show their tickets on their phone. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. If you already have an AXS account, the tickets will be transferred to your account automatically. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). On the Review page, click the List Tickets button to finish. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. On the review page, click the Transfer button to send the tickets. AXS Mobile ID - FAQ - Fox Theater The game is in 36 hours. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). There is no fee for transferring seats and you are allowed unlimited transfers. Your AXS Mobile ID ticket will now show up. I am having trouble "accepting" my Electronic Transfer - Support Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) i had the exact same problem. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 And you're done! Show the ticket in the App at the entrance and get them scanned to enter. Your guests will need to create an AXS account to receive tickets. Remember, your friends can always transfer tickets back to you. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Step 1: Download and Login into MLB Ballpark App. For more information, please see our How will I know if my transfer was successful? After completing the account information, you may buy, sell or manage any seats in your account. Sign in or create an AXS account. You'll then be asked to review the transfer. may not be valid. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Help us improve this article with your feedback. Go into the app, look at the ticket. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Privacy Policy. Now we just want to get rid of them ugh. Yes No Still Need Help? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Your tickets will no longer be listed for others to buy. Usually there is a waiting period of a few weeks. I have a problem with AXS Tickets Are you having issues? Yes Anyway, a few friends and I had tickets to see Harry styles in Cleveland. When I buy tickets, do I have to deal with the seller? Select the tickets to transfer and enter the recipients information. Hey guys, I just joined this group so if this isnt allowed lmk. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Try to contact them on their Twitter account. Privacy Policy. Transfer Tickets - AXS Help Center According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. 2021 Vivid Seats Ltd. All rights reserved. The tickets will be delivered to the buyer automatically. Create an account to follow your favorite communities and start taking part in conversations. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS Mobile ID FAQ - Las Vegas Aces Lindsay is the author of this solution article. Many fans find it best to TRANSFER the seats to their guests prior to the event. It depends. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your Privacy Choices | After the switch, you will enter the email address you use to access the community in order to reset your password. When your tickets sell, youll receive an email informing you of the sale. A Unicorn of a Groupset - New SRAM Force AXS Youll be able to transfer money to your bank from your account on AXS.com. i assume they will try to get me to receive the tickets using axs again. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. When I sell tickets, do I have to deal with the buyer? Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. The gig has not been cancelled we just chose not to go. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. When its time for the event, they can open the app to show their tickets on their phone. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. You've been successfully subscribed - thanks! I bought two tickets to a New York Islanders game at Nassau Coliseum. Copyright If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). I was never able to get ahold of SH again. Are screenshots of the barcode valid for entry? I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You should see something to transfer. Stubhub assured me my tickets would be available. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Select the tickets to sell, and then set your price and selling options. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. When listing tickets, you decide how long your listing will be available for others to buy. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. AXS Mobile ID allows you to manage . Show was postponed from June 2020 to July 2021 due to covid. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? As an event draws closer, venues generate the barcodes for each ticket. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. How do I accept and access tickets sent through AXS? The event staff will scan this digital barcode to let you and your party into the event. Have been on hold 3+ hrs. Select the tickets to transfer and enter the recipient's information. Yes Your guests will need to create an AXS account to receive tickets. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Its up to the promoter, artist, or team if you can sell tickets or not. Yep! How far in advance can I access my tickets? Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? OR. When I sell tickets, do I have to deal with the buyer? Does anyone know how to do it through axs?? Open the AXS app Sign in or create an AXS account. Then your friends can get in with their own phones using the AXS app. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Theyll just have to create an AXS account to claim their tickets. Follow the steps below to access the tickets: Did you find it helpful? Transferring AXS tickets to a friend : StubHub What are my options here? SOLD TICKETS VIA AXS. Yep! Flew in for this show. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure.