I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. I would say my expectations are high. Please see our partners for more details. JW Marriott Essex House New York - Expedia.com The restaurant was open limited hours with limited food. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport JW Marriott Essex House New York. Thank you for your wonderful comments, we look forward to your return visit. This is the version of our website addressed to speakers of English in the United States. The restaurant was open limited hours with limited food. Modern take on an American steakhouse serving up killer steaks and fresh seafood. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Location is terrific. My 2 night stay at JW Essex House exceeded all expectations. Thank you for your feedback. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. Stay near iconic Central Park at the JW Marriott Essex House New York. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! We still do have our Marriott platinum status. the, Julie S. said: We had the most amazing stay at the Nellie! My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. JW Marriott Essex House New York - Yelp M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Subdued and quiet. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! You can enjoy a drink at the bar/lounge. Rooms with Macys Thanksgiving Day Parade views are available. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Please feel free to reach out to me directly as well. Review tags are currently only available for English language reviews. Among the most famous is the Macys Thanksgiving Day Parade. The JW Marriott Essex House New York proudly stands on Central Park South. We went to the front desk they gave us another room. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. & We are open with full services now, I apologize for this experience. Many travelers are interested in one particular factor the neighborhood. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. $105 for SUV's for 24 hours. Taxes and fees that are shown are estimates only. Guests can relax and enjoy a variety of beauty and spa . I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. Tripadvisor performs checks on reviews. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. This July was horrendous. The restaurant was open limited hours with limited food. The staff all look very professional and address you by your name, very personalized. Enjoy free WiFi, a full-service spa, and breakfast. We were given a room after a long flight that had been flooded the night before. Which languages are spoken by the staff at JW Marriott Essex House New York? Excellent Customer Service - Review of JW Marriott Essex House New York Used award points for some. The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. Open for Central Park Hotel | JW Marriott Essex House New York Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History We stayed for a few nights in a junior suite. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. I don't even have AAA. The concierge breakfast buffet amenity for elite members may be about the best in the country. Let's just say perfection. The buffet was terrible with sub-par quality offerings yet pricey. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! Where are corporate standards? Taxes and fees that are shown are estimates only. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. What food & drink options are available at JW Marriott Essex House New York? We stayed at this hotel in January and had a great stay. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. In hospitality, JW Marriott Team, Hotels near JW Marriott Essex House New York, The Leading Hotels Of The World in New York City, Tapestry Collection by Hilton Hotels in New York City, Romantic Boutique Hotels in New York City, Hotels near Exhale Spa - Central Park South, Hotels near Official Central Park Horse and Carriage Rides, Hotels near Central Park & Environs Walking Tours, Hotels near 59th St Columbus Circle Station, Hotels near 66th St Lincoln Center Station, Hotels near Mannes College The New School for Music, Hotels near New York Institute of Technology, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Mandl School, The College of Allied Health, Hotels near Alvin Ailey American Dance Theater, Hotels near John Jay College of Criminal Justice, Hotels near American Musical & Dramatic Academy New York, NY. JW Marriott Essex House New York - New York, NY While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! The room seemed slightly dated and like it hadn't been updated in a while. I have shared your experience with our team. Staff was great, especially Gary who check us in. This is the version of our website addressed to speakers of English in the United States. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Rooms are nicer than they used to be, but nothing special. We mentioned both before we arrived. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Some rooms provide interior views while others offer city and park views. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. This last time it was. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 Looking forward to staying at this hotel againVery SOON! This room was like an icebox box - literally. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Arabic. Will definitely return for another stay at JW Marriott Essex House! No problem. Great amenities; great restaurant/bar, and food. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. laura.burton@marriott.com. 1, 2, A, B, C, D at 59 St - Columbus Circle. There was a covid breakfast at no additional charge. Review : JW Marriott Essex House - NYC - pointsHq JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. Finally our third room was acceptable but we had other problems. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. I finally received that from them. Thank you for staying with us at the JWM Essex House New York! From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Beautiful and clean. Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. She is such fun! Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. Housekeeping was spotty. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. Even when open it is the worst breakfast I have ever had at a JW. Service was fine and friendly. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. We were led to believe this was a luxury hotel?! gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . Discover genuine guest reviews for JW Marriott Essex House New York, in Manhattan neighborhood, along with the latest prices and availability - book now. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Valet parking only. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. Taxes and fees that are shown are estimates only. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. Lunch Upon arrival, the hotel had no bellman to help with luggage.Also this alleged five star hotel has almost no service. All products are independently selected by our writers and editors. She assured me she would get it straight and email me confirmation of my refund. . Getting around to the Central Park is few blocks away . Luxury Hotel Central Park | JW Marriott Essex House Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. This was a Christmas present for us to celebrate a Wedding anniversary. We could see the park - but our room was on the side of the building so it was more of a partial view. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Contact accommodation for availability. more. Some suite categories have separate showers and soaking tubs. We did not catch this hotel and its staff at their best. From the customer service to the set up to the, Adriana P. said: Where do I begin? That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Internet - WiFi and wired Internet access . She then called me back approxiately 20 minutes later to tell me my entire booking was on points. There were no tea/coffee making facilities in the room - all this a luxury hotel! Great surrounding restaurants, fashion houses/venues, entertainment, sightseeing spots/landmarks. We went to the front desk they gave us another room. Thank you for the feedback and for your loyalty! There was no staff for the front desk, with one person and 30 people trying to check in. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! My friend was one of the top 10 heroes being honored. I assured her it was not and that I, again, had proof of that. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Essex House told me that I booked the room on a AAA cash rate. No room service. I got to be woken by the prior guest's alarm set at 5:30 a.m. JW Marriott Essex House New York - Historic Hotels Worldwide She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! Needless to say, ourWe stayed at this hotel in January and had a great stay. We do luxury hotel service so much better in the UK. Disclaimer: This content was accurate at the time the hotel was reviewed. JW Marriott Essex House New York | Costco Travel Then, I thought to myself, I'll bet they screwed up my bill. JW Marriott Essex House New York - New York, NY Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Picture Perfect Location The JW Marriott Essex House New York proudly stands on Central Park South. [2] The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. We were given a room after a long flight that had been flooded the night before. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. Please see our partners for more details. Thank you! Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. I cant begin to describe the horrible nature of our recent stay at this hotel.