Of course, this isn't to say secondary sellers are grifters in all circumstances. Click the Sell Tickets button or the Sell button on the app. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Gators Ticket Office - Florida Gators And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. Support our mission, and make a gift today. display: none !important; There is a 15 percent charge that remains consistent regardless of your ticket price. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Resale Help - Ticketmaster Help How do I sell tickets? - Live Nation In 2010, it merged with Live Nation under the name Live Nation Entertainment.. Why can't I sell my tickets through my Ticketmaster account? Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. Fees of this size are a common source of confusion and ire. All Rights Reserved. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. What if the buyer doesn't have an account? [2022], SeatGeek vs StubHub: Which Is Better For You? Re: Can I sell tickets from Ticketmaster non eligible for resale? There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. Not looking for Taylor Swift? No one else can do that. In addition to that, itll also charge an order processing fee. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. on tickets issued to original buyers. Ive sold a couple pairs of tickets on Stubhub and want to transfer them to the buyer. We are changing the way you register and sign-in to the StubHub Community. Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. Why are tickets available on Stubhub but not Ticketmaster? On the website, enter the ticket details. StubHubs website is very convenient to use. New Shows Announced in the U.S.! Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . Not every ticket includes a facility charge. Let them know how you would like to get paid. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. StubHub vs Viagogo: Which Is Better For You? One among them could be that Ticketmaster has a better and stronger return policy than StubHub. Ability to get tickets without visiting box offices in person. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. This is my first time selling on Stubhub. Select the seats and have a look at all the other important details. Search by the artist, events, or venues on the big search bar present in the front. Ticketmaster has a website that is easy to use. Why is StubHub selling tickets before they've been release - reddit Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. All Rights Reserved. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. Which among the two has an easier user interface and is easy to handle? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Why the New York Yankees' switch to StubHub is a bad deal - Yahoo! Grab your Garth Brooks tickets at StubHub today. Thats just scratching the surface. Which among the two has more payment options and offers tickets at rather cheaper prices? They are ready to deal with multiple currencies. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". So, this certainly means you can be at a loss or profit accordingly. display: none !important; How do I fix this ? and our The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Different events have different buyer fees. So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. The website makes the ticket-buying process simple. New York Knicks Tickets | 2023 NBA Tickets & Schedule - Ticketmaster Seating Area: 104. But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. StubHub acts as a secondary market most of the time. 2023 CNBC LLC. Specify the number of tickets you want to pay for. 2020 Official Top 5 Review. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Ticketmaster wont let me transfer tickets. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. To learn more or opt-out, read our Cookie Policy. A Division of NBCUniversal. Note: you can edit the price you have entered or you can always delete your listing. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! I'm in the same boat. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Ticketmaster Blog. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. In most cases, tickets aren't issued until 24 hours before the event. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. See all 12 articles. Select the date of the event and tap on the option that says Find Tickets. You should be able to transfer them from your Ticketmaster account. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. display: none !important; ET. TM previously allowed transfer (which is why I posted) and now transfer is not available. Why can StubHub sell tickets for less than Ticketmaster? The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. The fees are a gouge. The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. For more information, please see our Brooks was born in Tulsa, Oklahoma, in 1962. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. When you sell tickets through the service, there aren't any fees for listing. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Unable to transfer Tickets Ive sold. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. Some teams, venues, or artists put delivery delays. Only some of my tickets have sold. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. On the landing page, you will witness a big white box through which you can start searching for events directly. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Ticketmaster - Wikipedia Season Ticket Memberships. [2022], TickPick vs StubHub: Which Is Better For You? Asked why StubHub charges a fulfillment fee for tickets the customer prints out at home, Lawrence said that theres a flat fee for PDF-type tickets because the seller has to upload it. He also said that his companys experiment with showing all-in pricing at the start of the purchase process presenting the total cost of the ticket including fees up front only confused people and lost his company business. Please help! After clicking on every continue option, itll search for the best available tickets according to your criteria. Problem message. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. You are not required to use the same device you used to book the tickets. That price tag will get . You would transfer the tickets from your Ticketmaster account to the buyers email address. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. Ability to get tickets without visiting box offices in person. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. Ticket fees are high but not entirely arbitrary. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. Thank you. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. 4. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. The delivery fees are determined by the venues. Your email address will not be published. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What is the difference between StubHub and Ticketmaster? Please consider making a one-time contribution to Vox today. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Stocksy. You will enter your community username and new password and done! In most cases, tickets arent issued until 24 hours before the event. [79] However, you can not neglect how good Ticketmaster is at her work. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. Social media is another potential landmine for fans, Gray said. Facility charges are determined by the venues. Is there any way I am able to give these tickets to the buyer? The question for consumers becomes how to know whether they're making an error before buying. Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from. It also included MIT economist Sara Fisher Ellison. Hidden-fee users were then more likely to go back and search other ticket listings. Swift will perform more . This tends to be less egregious than the fees imposed by the competition. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. See Full Review of - Ticketmaster | Stubhub. Sorry we couldn't be helpful. Enter the recipient's first and last name, email address, optional note and phone number. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates Taylor Swift public ticket sale on Friday is canceled, Ticketmaster "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. Solved: Can I sell tickets from Ticketmaster non eligible - StubHub Please list the steps on how to do this. And it may not be clear how to differentiate the two groups. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. Help us improve this article with your feedback. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Will you support Voxs explanatory journalism? "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. Search by team, venue, artist, or event. If you make a purchase through any links on this website, we may get a commission. Sign up for The Goods newsletter. Ticketmaster vs Stubhub - New York City Forum - Tripadvisor We want to hear from you. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. Tickets for concerts and sporting events. Having an extremely large volume allows them to lower their margins. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? That money would go entirely to Ticketmaster. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. Please consider making a one-time contribution to Vox today. Resold tickets are priced by the individual seller. . And the events whose tickets can be ordered will be marked on the calendar of the website. Vivid: $271 - $515. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Every sale is final from the moment of purchase. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. [deleted] 4 yr. ago Office Hours. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15.